Second Languages and Self Reliance
Regardless of political beliefs, everyone can agree that the healthcare.gov website got off to a rocky start, including when it came to its foreign language pages. As I was reading this article about the site’s Spanish version being delayed, I was struck by something interviewee Miriam Lopez was quoted as saying: “’if I can’t apply online… I might call, or I might go to the places that they have for help….’” The article’s author went on to explain that Lopez had found these